Acceptance of Terms
The below along with any other policies referenced set out the terms and conditions of using ameliadanielscandles.com (Website) and the Services that Amelia Daniels Candles provides.
We may update these terms and conditions at any time and you should review them periodically. By using our Website and Services you agree to be bound to these terms and conditions. If you do not agree, then please do not use our Website or Services.
Accessing Our Website and Service
We reserve the right to change or withdraw any part of our Website or the Services that we offer at any time. We will not be liable if for any reason our website or services are unavailable at any time or for any period of time.
If considered necessary, we reserve the right to refuse you access to the website.
We will not be responsible or liable for any damages of any kind from you using our Website or Services, nor any losses resulting from your use of or inability to use our Website.
Refusal of Transactions
We reserve the right to refuse to process an order made via our Website or made directly to us, for any reason at any time, at our discretion. We will not be liable to you or any third party in refusing an order or in unwinding an order once processing has begun.
Each order you place will be viewed as an offer to you to purchase an item and/or the service specified subject to these terms and conditions and the applicable details on each product page.
No order should be considered accepted until we issue an email acknowledgement of the order.
It is your responsibility to ensure that all information (including your name and address) provided to us are correct and accurate. This includes all spellings on customised items. Ensure that you check all information before making a purchase.
Details of our payment methods can be found here. For all orders payment must be received before items will be despatched. All prices on our website are in GBP (English Sterling) and include VAT or any other applicable sales taxes.
You accept that banks and other payment providers may charge additional fees for certain transactions.
Refer to our Delivery Policy
Returns and Refunds
Refer to our Returns and Refunds Policy
Feedback and Complaints
We welcome any feedback, comments or recommendations about our products, service or website. We aim to resolve any problems or issues in a timely and fair manner. Email us on firstname.lastname@example.org.
Law, Jurisdiction and Intellectual Rights
Purchasing an item or service from our website will be governed by English law. Any dispute arising from, or related to, such contracts shall be subject to the exclusive jurisdiction of the courts of England.
If any of these Terms and Conditions are unenforceable, it shall not affect the enforceability of the rest of these Terms and Conditions. Your statutory rights as a consumer remain unaffected.
All rights in the designs and information on our website are owned by us. These are protected, as appropriate, by copyright, trademarks and other intellectual property rights. You must not reproduce or reuse any content from our Website.
If at any time we fail to insist on strict performance of any of your obligations under these terms and conditions, or if we fail to exercise any of the rights to which we are entitled under them, this shall not constitute a waiver of such rights or remedies and shall not relieve you from compliance with such obligations.
A waiver by us of any default shall not constitute a waiver of any subsequent default. No waiver by us of any of these terms and conditions shall be effective unless it is expressly stated to be a waiver and is communicated to you in writing.